Friday, November 25, 2016

The smallest amount of kindness



Recently I was helping another Group X fitness instructor add an entry into the work order system at the gym.  For the longest time when a piece of equipment was in need of repair, it was pushed to the side, only to be discovered later that it was broken. The reason for this was word of mouth simply wasn’t getting the equipment repaired. The solution was to write a work request and create a digital paper trail and the instructors were unaware they were the first cog in this process.

I hired in as an instructor at the beginning of the year and with my background in logistics and computers, I rapidly latched on to this maintenance system and decided to share this knowledge. Along the way, we saw a marked improvement in functioning equipment. As I pointed at the computer screen, I told the other instructor what went where and then “in this box, write exactly what is wrong and then add the words thank you.”

“Why do I need to do that?” they asked, referring to the last two words.

“Because you want them to know their work is appreciated?” I queried and I saw the light go on. Now mind you, this person is smart, a quick thinker, a devoted parent, and an overall good person with real values, but for some reason, they missed a simple common courtesy that would turn a demand into a request. The repair person will surely notice and look to see who wrote the request and it will add up in that person’s favor.

I am an aggressive alpha personality who sometimes feels like a coiled spring – well, pretty much all of the time. At red lights, I watch the light and am ready to explode out of the gate and have to slow myself down to the normal response time of people around me. At times it is agonizing and only my advanced age helps me cope with how slowly people react. If I were in ten cars at a left turn lane and the light turned green, on any given day I could most likely get all of them through it before it turned a good yellow. By good, I mean it hasn’t turned red mid-intersection.

But as a victim of other people’s sluggish reaction, I risk running the red light after 3 cars. This is life in a world with so many distractions, it’s a danged wonder we can safely drive at all.  There is nothing I can do to change this behavior, so this is how I give back. I allow traffic to keep moving.

I routinely drive on Massey Tompkins Road and often turn left onto Barkuloo Road. By turning deep into the turn lane, it will trigger the magnetic strip under the road and stop westbound traffic. I doubt if oncoming traffic realizes what I am doing, but if no one is behind me, I’ll deliberately hang back and let all those cars pass before I trigger the light. It’s my way of giving back. Knowing I do it is reward enough for me. I feel good about myself afterward.

I like to shop at Food Town on North Main Street. I routinely push a shopping cart into the store instead of walking past the many that litter the parking lot. I usually pick up a little trash on my way in too and drop it in the cans at the door. Sometimes I push in 2 or more carts. When I push my cart out to my Jeep, I leave it there. I could push it across the lot I guess and put it in one of the spots dedicated for temporary storage, but because I pushed one in, I don’t feel bad about leaving it where I parked. And then there is the trash I picked up as an extra bonus to the store. This also makes me feel good.

What does the Bible say about the little foxes?  Aren’t they the ones who spoil the vines? Yup and inversely, it’s the little acts of kindness that reap the largest overall rewards. Implementing them is the hardest or easiest part. It takes a plan for those of us who are flying through life at a breakneck speed. For others who are so naturally inclined to be a nice person, it is the way they ease through life that makes everything they do a blessing to those around them. I wish I was one of those people, but I’m not. I have to be very deliberate to be mister nice guy. I have to have a plan and make it part of my life to be considerate. One way or the other, we all need to think about our fellow citizens and attempt to stem the tide of anxiety, fear, and hatred.

I think it all starts with being thankful and considerate. If we can keep those two attitudes in front of us, we simply cannot go wrong.

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3 comments:

Anonymous said...

I like this and I see myself feeling this same way

Bruce "Bruno" Marshall

Anonymous said...

D.J. Brewer: I have been told I am INTENSE. Personally, I never felt intense, since what I feel normally is nothing compared to when I get intense, which apparently traumatizes people for life. I am so glad I READ your blog here. It's a perfect description of me, except I am a woman. Hence people are constantly freaked out by me.
So I am happy to note there is an accurate description if me, other than "fire breathing Dragon" or the ever favorite for women like me, "Bitch."
Your words are apropos:
"I am an aggressive alpha personality who sometimes feels like a coiled spring – well, pretty much all of the time"

Anonymous said...

ARW: You're so right about the power of please and thank you, Bert. Thanksgiving Eve, we ordered Dominos delivery. It came, was delish, I gave them all 5's on the rating and then commented "Happy Thanksgiving, Ya'll!!!". Phone rang, it was Dominos wanting to thank me. She said it was the only happy thnxgiving they'd gotten and it made their day. I told her that made mine! A little goes a long way in this cruel world, for sure. ;-)

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